ESSR, Inside Sales

• Responsible for reviewing and acting on all service requirement notifications from customers, service advisors, company logs, and other internal portals, including telematics reports.
• Responsible for selling our services through effective prospective efforts, including creating proposals, quotations, and through diligent follow-up.
• Use effective sales techniques, including cold calling, scheduled follow-ups, and qualifications of leads to identify new customers.
• Successfully negotiate and close deals.
• Perform administration duties as required, including billings, collecting and signing agreements with customers and coordination of equipment preparation, transportation or delivery,
• Utilize internal software, including Customer Relationship Management software, as required, to support the sales process; maintain accurate records of sales calls, and maintain client files and service activity information.
• Work with marketing to assist in the preparation of advertisements, e-mail blasts, inserts, brochures and/or any other relevant material.
• Work closely with others in the business to maintain high levels of customer service and assist the customer as needed.
• Regularly provide detailed and accurate sales activity information to the Corporate Service Manager.
• Visit customers, as required.
• Other duties as assigned.

• Must have experience selling products and services.
• Ability to deliver consistent and exceptional service to customers, team members, and supporting departments.
• Demonstrates a proactive approach to independently learn and master our products and services, including contract language, terms and conductions.
• Highly self-motivated, self-starter, enthusiastic and well organized.
• Proficient with Microsoft office programs specifically, outlook, word and excel.
• Excellent presentation and communications skills.
• Must have own car, valid drivers’ license and ability to travel occasionally.

• 2-3 years’ experience in sales or in a similar capacity.
• Post-secondary education in a related discipline.
• High school diploma.

• Build trust – with customers and each other.
• Be a team player – commit to working together to win.
• Be customer-focused – “wow” customers so they become raving fans.
• Support community – care for our people, our community and our planet.
• Deliver results – know what you need to do and get it done.

Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at careers@williamsmachinery.com.

Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Williams Machinery.

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